Uriah Paschal is our February spotlighted team member. He is a technician in the copier service department and has been for the past 8 years. He was working for a manufacturing company when he got “the call” from Nathan asking him if he would like to step into the copier world. At that time, his wife was pregnant with their daughter Vivian, so he decided it wasn’t the time to make a change. This is the same time period where Chris Rhodes was hired as a copier technician.  A year later the job opportunity was still there so Uriah decided to take Nathan up on it. Up until this, his only experience with copiers was “just pushing the copy button.” He learned from hands-on training by working side by side with Chris and Lee. 

I asked him about the changes he has seen over the course of his 8 years at Galaxie and he mentioned a more recent event - that of losing our office manager, Judy Flock, to retirement last year. The office isn’t the same without her and now we have two new employees so thats a big change for all of us. He also mentioned, like the other technicians I have interviewed, that the transition from mechanical service to more IT focused service was quite the development for their department. 

Uriah mentioned something that I found very interesting. He said that he has learned customer service from his time at Galaxie. He hadn’t worked in a place where you interacted with the customer and so he had to develop that skill. Now one of his favorite things about being a copier tech is talking and interacting with the different people he meets in places of business. He said that makes him “want to do the best” he can for the customer “no matter what.” 

One of the memories that haunt him is from when he was first on the job.  He was sent to replace a toner in a machine but he accidentally turned the toner upside down and the gross black dust dumped onto the carpet. He thought he could wipe it up, but that made it worse. He had to go get Nathan and they had to call a professional carpet cleaning company to come in. He hesitantly smiled as he told the story but I could still see the horror on his face. He hasn’t done that since of course. :)

His favorite times at Galaxie have been the company dinners. He said that its really nice to see each other outside of the work environment and to relax and hang out together. He mentioned specifically the most recent company dinner in Ponca City where stories from the past 50 years were told. He thought that was really neat. 

Uriah is  a man of many hobbies, so when he isn’t at work he is still busy. He loves the outdoors - fishing, hunting, and teaching his two daughters how to play sports. The hobby he is probably most passionate about is corn hole. He plays in a league every Wednesday evening and is currently in regional competitions and hoping to go for state. 

I hope you enjoyed getting to know Uriah as much as I enjoyed interviewing him. Have a wonderful February and stay warm! (Spring is closer than ever :) 

Until next month,

Lindsay French